Support and customer service are part of a provider’s calling card. Support is just as important as a good offer, because there can always be questions or problems. Therefore, adequate support is more than important. The support from 21Dukes Casino is absolutely up to date and well organized.
For example, you can contact the support team not only through the contact form, but also through chat. A good way to clarify your problems or concerns on the “short official channel”. A phone number is also provided where you can contact support. There are also many frequently asked questions.
These are divided into categories so that the customer can very quickly find exactly the answer they are looking for to a particular question. Categories include topics related to technology, to payment transactions, or to the account. Many questions can be answered independently after visiting the FAQ.
21Dukes Casino: structured to suit the needs of players
The website is well-structured and quite user-friendly. Anyone who wants to get an overview of the provider’s games can do so without any problems. There is even a free mode that is played for play money. This is also available to unregistered customers. All other areas are also clearly defined and certainly don’t present any major difficulties for the visitor.
Of course, the online casino site is always a bit more colorful than in the case of other sites. At 21Dukes Casino, however, these things are kept within certain limits.
21Dukes Casino has a mobile offering. This opens up a very important field for the provider, because mobile game offerings are very important these days. The online casino itself is already very flexible, but mobile gaming opens up completely new possibilities. However, there are no mobile apps available for customers.
Rather, there is a mobile page where the customer can call and play. The provider even explicitly refers to this page. Very commendable, since not all providers do this, even though they have a mobile offering. Here at 21Dukes Casino, the customer simply has to type the page address into the browser of his mobile device and get started right away.
In addition, he can also scan a barcode and is immediately redirected to the mobile page. The advantage of a mobile site is that the customer doesn’t have to download anything or worry about updates. In most cases, mobile pages can also be used regardless of the operating system.
21Dukes Casino: a great provider with many benefits
The 21Dukes Casino test showed that opening an account here is definitely worthwhile. First of all, the customer can choose from a large number of games. There are many online slots, as well as many table and card games. But there are both exotics, such as scratch cards. In addition to the offer, a valid gaming license is one of the trump cards a casino can play.
There is such a license from Curacao. This ensures that the player absolutely does not have to worry about robbery and fraud. Fair play is guaranteed, as is data security. Service can also score points at this online casino. Not only is there a phone number and contact form for written inquiries, but also a chat room.
The FAQ section is also convincing. Here the customer will find a good selection of questions and answers on a variety of topics. 21Dukes Casino is also in step with the times, because here the customer can also play on the go. He does not need an app for this, but he can play on the mobile site. This completes the positive aspect of the provider. In addition, we bet youWe warmly recommend our new online casino page .